What’s up with payments — Part 2
As many of you have noticed, we are a bit behind on cutting checks to everyone who has made a redemption request. First, we’d like to offer an apology. We are sincerely sorry that not everyone has received the payments that they deserve. Second, we want you to know a little bit about why it’s taking so long.
For the past couple of months we’ve been battling with a few unscrupulous members who have been causing us a great deal of trouble. There a a few schemes out there, but the basic premise is that some people have been signing up numbers that they don’t legitimately control and using whatever means possible to flood those numbers with calls in an effort to boost their earnings. Most of those means for generating calls to their Brring numbers are fraudulent, meaning that they are dishonest and deceptive — if not outright illegal. At the very least, they are against the spirit of our service and undermine our efforts to provide reliable service to all of you honest folks.
Our fundamental challenge has been identifying these fraudulent users and separating their redemption requests from those of everyone else. Of course, the popularity of Brring! hasn’t helped — there are thousands of you and just a few of us (all with day jobs, families, school, etc). Not that this excuses us from our responsibility to you, just offered as some explanation as to why things appear to be moving so slowly.
With that explanation out of the way, we’d like to tell you what we think the future looks like. First off, we’ve spent a lot of effort to radically improve our ability to automatically deal with troublemakers; they’re now taking much less time to deal with. Second, we’re in the midst of building some internal systems to automate the cutting of checks. This will greatly reduce the amount of time it takes us to actually send out money, meaning less backups in the payment pipeline. Finally, based on your suggestion, we are also looking to add the ability to receive earning redemptions through PayPal.
Once again, we’re very sorry that the road to payments has been so rocky — but we greatly value your patience and continued support. And you can expect that check coming very soon now.